The Texas Department of Insurance (TDI) regulates the state’s insurance industry. We also educate consumers to help them make well-informed insurance decisions.

TDI assists consumers with questions and concerns about insurance through its Consumer Help Line, complaint resolution process, and outreach events, such as those for Commute Solutions. At CS events, TDI staff explain the auto insurance cost savings involved with commuting or using public transportation. One of the factors companies may use to determine rates for auto insurance is the vehicle’s primary use. Rates for cars driven solely for pleasure are typically lower than rates for cars driven to and from work or used for business.

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