Persons with Disabilities

Capital Metro offers a variety of accessible fixed-route and flex bus routes, as well as MetroRail service.  Seniors 65 and over, Medicare card holders, and persons with qualifying disabilities may ride bus and rail service at a reduced (half-price) fare with the Capital Metro-issued Reduced Fare ID Card.  MetroAccess-certified customers may also ride local fixed-route bus and rail services at a reduced fare with their MetroAccess ID.   Click here for Reduced Fare ID Card information.

In order to receive a Reduced Fare ID Card, customers must follow an application process with Capital Metro. The fee for the Reduced Fare ID Card is $3 and applications are available at the Capital Metro Transit Store or online. The ID is valid for two years. Riders with a valid Disability Fare Card may use their card as a Reduced Fare ID until it expires.

MetroAccess Service MetroAccess Service is available to individuals who, because of a disability, are unable to ride a fixed-route bus.  MetroAccess operates on an advance-reservation basis for qualified passengers. Call MetroAccess at 389-7480 for an application or additional information.  Applications and additional information also are available online.   Please click here for eligibility information.

MetroAccess Customers on MetroBus and MetroRail
MetroAccess certified individuals may ride bus and rail services at the reduced rate. MetroAccess customers must present their Capital Metro ID when purchasing a fare or pass.  The Monthly MetroAccess Pass is valid on bus and rail services.

Access-a-Ride provided by Yellow Cab

Access-a-Ride is a premium, on-demand service provided by Yellow Cab. It is available 24 hours a day, 365 days a year to certified Capital MetroAccess customers, including those using nontransferable mobility devices.  Click here for more information.

CARTS serves the counties of Bastrop, Blanco, Burnet, Caldwell, Fayette, Hays, Lee, and non-urbanized areas of Travis and Williamson, and offers disabled access and discounts here.

The HOP is Central Texas’ Regional Public Transit System operated by Hill Country Transit District. The HOP, a regional public transit system that started in the 1960’s as a volunteer transit service that has since grown to serve a nine-county area covering over 9,000 square miles. In the last decade, the system has experienced significant growth and consists of three divisions: the nine-county Rural Division, the Killeen Urban Division consisting of Copperas Cove, Harker Heights, and Killeen; and the Temple Urban Division consisting of Belton and Temple.

The HOP coordinates many types of trips. Service is provided to passengers with disabilities via the Special Transit Service (STS) which often connects with the Fixed Route Service (FRS). The HOP partners with many area social service agencies to provide transportation to their clients.

In addition, handicap parking permits available through the Travis (512) 854-9473  or                      Williamson (512) 943-1602 County Tax Assessor.

Handicap Parking Permits

Handicap parking on a temporary (6 months) or permanent (4 yr renewal cycle) basis is available to individuals who have an approved handicap placard or handicap license plate. Physicians complete forms that patients obtain from the County Tax assessor’s office. Physicians must clarify whether the handicap is temporary or permanent, and whether the reason is mobility, or non-mobility related. The Handicap Parking Placard is convenient to use when a passenger in other vehicles too. You can also get more information and forms at Texas Department of Motor Vehicles.

Bastrop County Tax Assessor
(512) 581-7161
Burnet County Tax Assessor
Burnet (512)756-5494    Marble Falls (830)798-3220
Caldwell County Tax Assessor
Hays County Tax Assessor
(512) 393-5545
Travis County Tax Assessor
(512) 854-9473
Williamson County Tax Assessor
(512) 943-1602