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Section 2, Chapter 10
Definition
Subscription
Bus
Shuttles
Pool Vehicles
Car Sharing
On-Site Transportation
and Improved Facilities/Technology
Resources
Case
Studies
Definition:
Many other strategies can supplement or support
the primary elements of Commute Solutions programs. Brief descriptions
of these strategies (subscription buses, shuttles, pool vehicles,
carsharing and on-site transportation) are offered here along with
specific benefits and additional resources:
Subscription Bus
A commuter bus express service operated for
a guaranteed number of customers on a prepaid, reserved-seat basis.
Smaller 10-15 passenger van/buses that offer similar service often
are called buspools.
Specific Benefits
Allows for comfortable, quick and reliable service for long-distance
commuters
Implementation Steps
Central Texas currently does not operate any subscription buses,
but many communities around the country have popular systems with
a proven track record of success. Often, subscription services are
organized by Transportation Management Organizations and Associations
(TMOs and TMAs).
The idea is simple: provide a bus that's
quick, comfortable and reliable to travel from one pick-up point
to a limited list of destinations. It differs from express buses
in that commuters pay a fee each month (or for longer periods) that
subscribes them to the service and reserves a seat. Therefore, most
buses are never overbooked or underfilled. (Some services are a
marriage between express and subscription, offering subscriptions
but still allowing for riders who opt to take the service occasionally.)
Operators are usually the local transit authority
or a private company that works in cooperation with employers or
TMOs/TMAs; however, employers can coordinate and operate the service,
as well. The service is expensive, and therefore almost always is
subsidizedoften a combination of transit provider money, TMO/TMA
funds and grants.
Fees are often higher than regular bus service,
but are still more affordable than commuting alone in a car. Many
services offer more comfortable seating and other amenities not
found on traditional transit buses. In a typical situation, commuters
park at a park and ride lot, board the subscription bus, then head
directly to a concentrated area of businesses for a limited number
of drop-offs.
An ETC interested in subscription services
should research other systems around the country and work with the
local transit providers to study feasibility of service.
Shuttles
Privately- or publicly-operated vehicles that move passengers from
one location to another, usually providing connections between different
transportation systems and/or employment centers
Specific Benefits
Offer the opportunity to connect to transportation options that
would otherwise be inaccessible or infeasible
Implementation Steps
Shuttles fill the gaps in transportation systems. For instance,
a major commuter train line might have the potential to serve hundreds
of employees at a nearby company. But what if the station is a mile
away with no bus service? Perhaps a transit provider couldn't justify
the expenditure of providing additional bus service for one company.
On the other hand, a company shuttle transporting workers from the
station to the work site might be feasible.
Shuttles come in a multitude of formseverything
from transporting people to airports to getting workers around an
expansive campus. They can be circulating (meaning running on a
fairly continual basis from one destination to another), or demand
response (meaning the shuttle responds to a specific request for
a trip).
Anything this convenient and flexible sounds
like a great idea, but often the costs associated with shuttles
make them prohibitive for many employers. (Drivers make up a significant
portion of the expense.)
However, an ETC should study the feasibility
of shuttles when the possibility exists for supplementing a significant
component of their Commute Solutions program. Site analysis and
transportation surveys can help define the need and justify the
cost (See Section 1, Chapter
3). Additionally, transit providers might be able to partner
with the employer to help cover costs.
Finally, ETCs can explore creative ways to
use shuttles that work with other strategies. For example, a company
van could serve as a shuttle to take passengers to and from a park
and ride lot in the morning and evening, while serving as a pool
(See below) or delivery vehicle during the work day. Shuttle drivers
could have additional duties during the day as well.
Pool Vehicles
Privately owned vehicles that serve a "pool"
of people throughout the work hours (Sometimes they are known as
"fleet vehicles," although this term covers more commercial
uses for vehicles as well, such as a fleet of delivery vans.)
Specific Benefits
Allows Commute Solutions participants who don't drive their
cars to work access to a car during work hours for meetings, personal
trips, etc.
Implementation Steps
Employers can bolster their Commute Solutions efforts greatly by
providing vehicles to employees for use during the work hours. It's
not a foreign concept, because company cars and work-related vehicles
are in use at most major employers. The "new"line of thinking
comes in when employers tailor their pool vehicle use specifically
to Commute Solutions participants.
"I need my car during the work day for
meetings,"is one of the most often cited reasons why employees
don't consider Commute Solutions alternatives. Pool vehicles
address this problem. To implement a program, an ETC tries to define
the number of vehicles needed (a survey of existing and potential
participants can help), works with management to research the most
cost-effective means of acquiring the vehicles, then establishes
a reservation system to allow for vehicle check out. Fueling, maintenance
and safety/use guidelines also must be established.
The costs can be considerable, since organizing
the specifics will need the resources of at least one employee,
who then may be needed on an ongoing basis to manage the program.
However, initial investments in ideas like online registration systems
can reduce the need for extensive time devoted to managing the pool.
For small employers, a more informal system often can work well.
One pool vehicle managed with a paper calendar
for reservations, a company gas card for fueling and a rotating
list of volunteers for maintenance trips could make the difference
for several employees in whether they participate in Commute Solutions.
Carsharing
A private system in which a company or group
of individuals share vehicles on a reservation basis and pay for
the use on the basis of time or mileage
Specific Benefits
Flexibility for use of vehicles on a short-term basis
Implementation Steps
Several carsharing companies have formed throughout the United States
and world (although none in Texas) and offer a variety of services
to make carsharing easy. Carsharing is most commonly used in dense
urban areas where a few strategically parked cars can serve hundreds
of people who only need an automobile for occasional errands or
other trips that aren't accessible by other means. In many cases,
users choose not to own a vehicle at all and use the carsharing
companies in lieu of more expensive taxis.
Dozens of employers around the country also
have found carsharing companies as viable alternatives to offering
their own pools of vehicles for employees, because the companies
handle all the detailsfueling, insurance, online reservations
systems, maintenance, etc.
Carsharing systems can run the gamut from
hi-tech and professional to low-tech and informal. The aforementioned
car-sharing companies use online reservations, special access key
cards and enticing vehicles. Informal car co-ops have been known
simply to offer a reservation book and a set of keys on a bulletin
board.
On-Site Transportation and Improved Facilities/Technology
Any vehicle or strategy that moves employees
around the work site, or makes it easier for them to avoid unnecessary
trips
Specific Benefits
Supports other Commute Solutions strategies
Implementation Steps
Often employees working on large campuses find it hard to get from
one building to another for meetings, lunch or other work related
tasks. Parking may be difficult to find, or there might not be a
vehicle because they participate in Commute Solutions programs.
Therefore, consider the following steps in addressing site transportation.
1. Manage Parking
The parking dilemma can be fixed in many cases by ensuring that
each building has a designated number of spaces reserved for employees
going from one building to another for short periods of time. Sometimes
employers find it hard to reserve spaces without a specific demand,
because parking is scarce to begin with
yet another reason
to promote Commute Solutions programs.
2. Provide Pool Vehicles
Just as pool vehicles can help accommodate off-site needs for employees
without cars, they also can work for on-site trips (See
Pool Vehicles, above).
3. Provide Shuttles, Bikes or Carts
Shuttles are effective for longer distance trips, such as to buildings
that are more than a mile apart. However, the cost can be prohibitive
if the demand is low, and pool vehicles are often more cost effective.
For shorter trips, golf carts and company-owned bikes can do the
trick, although weather may be a determining factor for when the
vehicles are used.
4. Make Sure the Site is Safe and Easy
to Navigate for Pedestrians
With the site analysis, an ETC can determine what improvements,
if any, need to be made for employees to walk from destination to
destination at the work site safely and conveniently.
5. Offer Teleconferencing and Internet-Based
Meetings
Sometimes the most logical trip is not making a physical trip at
all. Teleconferencing and internet-based meetings can replace the
need for a number of trips, both short and long-distance, thus saving
employers a significant amount of money in mileage reimbursement
and travel expenses.
6. Consider Alternative Fuels
Shuttles, pool vehicles, carsharing and on-site transportation offer
ideal opportunities to use alternative fuelssuch as compressed
natural gas or other cleaner burning fuels. These vehicles produce
fewer emissions that form the harmful air pollutant ozone.
Additionally, electric vehicles provide an
opportunity for employers to use clean vehicles for short trips
at low cost while refueling with an on-site charging unit during
the non-work hours. Hybrid cars that use a combination of gasoline
and electricity are also a good option for getting excellent gas
mileage, and thus lessen the time and expense of refueling.
Resources
Capital Metropolitan Transportation Authority
www.capmetro.org
e-mail: alternative.transit@capmetro.org
512-389-7516
Capital Area Rural Transportation System
(CARTS)
www.ridecarts.com
1-800-456-RIDE (7433)
Clean Cities Coalition (alternative fuel
programs)
www.ci.austin.tx.us/cleancities
512-974-3550
City of Austin Carsharing Pilot Project
katie.larsen@ci.austin.tx.us
512-974-6413
The City of Austin is studying the feasibility of a pilot project
for carsharing, and is researching possible carshare providers.
Carsharing Network
A Web site devoted to carsharing with links to companies and systems,
including advice on how to bring carsharing to your community
www.carsharing.net
Case Study
CH2M HILL, an employee-owned engineering
and construction firm in Seattle, reduced single-occupant vehicle
trips from 61 to 31 percent with a variety of transportation programs
over the years.
CH2M HILL added two crucial components to
its Commute Solutions program during 2001a carshare program
for employees called FlexCar, and conversion of fleet vehicle cars
to gasoline-electric hybrids.
With FlexCar, Commute Solutions participants
can use company sponsored car-sharing vehicles during the day for
personal trips. The company had allowed employees to pay for fleet
vehicle use, but it was determined that the vehicles were needed
for business purposes.
Still, the company took the extra step of
adding fuel efficiency and reduced emissions to its fleet by converting
vehicles to the hybrid models.
Source: Washington State University Cooperative
Extension Energy Program
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